Util360 Portal is a secure and user-friendly digital platform that gives clients easy access to everything in one place, from real-time updates and billing information to online payments, bill PDFs, past usage history, support tickets, feedback, and much more. Whether you’re tracking your account, reviewing your billing history, or submitting a support request, it’s all conveniently available through the Util360 Client Portal.
- 24/7 self-service access from any device
- Reduced email/phone support dependency
- Transparent and trackable communication
- Improved turnaround times on support and approvals
- Centralized access to all key client information
- Mobile app ensures flexibility and accessibility on the move
Enhanced Capabilities
Service Request Management
Efficiently handle and track customer service requests, ensuring prompt and effective issue resolution.
Feedback Collection
Gather customer feedback seamlessly, providing insights for continuous improvement and enhanced customer satisfaction.
Social Media Integration
Integrate with social media platforms for a holistic view of customer interactions and sentiments.
Customer Segmentation
Segment customers based on preferences and behaviors, allowing for targeted and personalized engagement.
Omni-Channel Support
Offer support across multiple channels, providing flexibility in communication preferences
Comprehensive Reporting
Generate comprehensive reports on customer interactions, allowing for data-driven decision-making and strategy formulation.
Take the power of the portal with you wherever you are.
Our Util360 Mobile App, available on Android & iOS, offers all the features of the desktop version with added convenience:
- Quick login with fingerprint or face ID.
- Instant notifications for new documents or tickets.
- Easy access to invoices, support, and updates.
- Optimized UI for mobile experience.
