CIS360 is a next-generation customer information system designed to streamline utility operations with automation, real-time data, and seamless customer interactions. It simplifies billing, service requests, and account management, enhancing both efficiency and user experience.
With advanced analytics and integration capabilities, CIS360 empowers utilities to optimize workflows, reduce operational costs, and improve customer satisfaction. Its flexible and scalable architecture ensures adaptability to evolving industry needs, making it the ideal solution for modern utilities.
Unlock the power of Util360’s AWS-certified solution, CIS360 – your gateway to a multi-utility system covering water, electricity, gas, solar, and more. Experience a next-gen meter-to-cash system designed to keep utilities competitive in today’s fast-paced technological landscape.
Efficiency in Every Feature
Unlock a suite of powerful features designed to enhance utility management
Real-Time Leak Alerts
Swiftly identify and address invisible water leaks.
Consumption Trends
Visualize and compare consumption data in your neighborhood.
Electronic Payments
Conveniently view and pay bills online.
Targeted Customer Communications
Tailor outreach to specific business or program needs.
Household Water Use Comparisons
Promote residential water conservation through social comparisons.
Customized Savings Recommendations
Receive personalized tips for saving water and money.
Top-Notch Customer Services
Exceed customer expectations with exceptional service.
Group Messenger for Mass Customized Outreach
Engage with your audience at express speed.
Rebate Program Participation Metrics
Promote water-efficient technologies through participation metrics.
Explore the capabilities of our CIS360 solution and unlock new possibilities for utility management excellence.
- Comprehensive Customer Database
- Billing and Invoicing
- Meter Data Management
- Self-Service Portals
- Service Order Management
Process Flow of 360S2G's Customer Information System (CIS360)
Customer Registration
Collect customer information including name, address, contact details, and account preferences
Consumption Monitoring
Capture and store meter readings to track utility consumption over time.
Billing and Invoicing
Generate accurate bills and invoices based on meter readings, tariff rates, and billing cycles.
Payment Processing
Receive and process customer payments through multiple payment channels including online portals, bank transfers, and in-person payments.
Customer Communication
Communicate with customers regarding billing updates, service disruptions, maintenance schedules, and other relevant information.
Analytics and Reporting
Generate reports and dashboards to analyze customer data, track key performance indicators, and identify areas for improvement.
- Empower customers with dynamic data-driven insights.
- Engage seamlessly across multiple channels.
- Complete tasks quickly on any device.
- Stay competitive in a rapidly evolving technological landscape.
- Mitigate risks with industry best practices.
- Trust in a technology partner prepared for future challenges.
Embark on a journey of transformation with CIS360. Explore its capabilities, streamline operations, and embrace the future of utility management.
